Privacy Policy
Your trust matters. Here’s how we collect, use, and protect your personal information to ensure your experience is safe, secure, and worry-free.
Last updated: August 24, 2026
Introduction
Rigging App is provided by Marrero Publishing, Inc. By accessing or using the app and website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
- Account Information: Name, email address, company name, password, account type, user role, and other information required to create and manage your account.
- Device and Usage Information: Device type, operating system, app version, IP address, app usage information, and diagnostic information such error logs.
- Subscription and Transaction Information: When you purchase a subscription, purchases are processed through Apple App Store, Google Play, or other authorized payment providers. These providers collect and process payment information according to their own privacy policies. We do not collect or store your payment card information.
- Offline Functionality: Certain features of the app may be available offline. Information stored locally on your device is limited to what is necessary to provide offline functionality.
How We Use Your Information
We do not sell or rent your personal information to third parties.
Primary Uses
- Providing, operating, maintaining, and improving the Software.
- Creating and managing user accounts, subscriptions, licenses, and access to features.
- Processing subscriptions and managing subscription status through authorized payment and subscription service providers.
- Responding to support requests and providing customer assistance.
- Monitoring software performance, analyzing usage, detecting errors, and improving reliability and user experience.
- Protecting the security of the Software, preventing misuse, and enforcing applicable terms of use.
Data Security
We take your privacy seriously and implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Important: While we strive to protect your data, no method of transmission or storage is completely secure. You use the app at your own risk and should take steps to protect your own devices and credentials.
Account & Device Protection
You are responsible for keeping your login credentials confidential and securing the devices you use to access the Software.
Third Party Services
We use third-party services, including Google Firebase for analytics and RevenueCat for subscription management, to operate the app. These services may collect limited device, usage, and subscription-related data necessary to provide their functionality and improve user experience.
Encryption
All sensitive information is encrypted during transmission with SSL/TLS, ensuring your data remains private and protected.
Secure Storage
Personal data required for offline functionality is stored securely on your device with encryption and safeguards against unauthorized access.
Access Controls
Only authorized personnel can access stored personal data, and we regularly review our security practices to maintain protection.
Your Rights
As a user of our services, you have specific rights regarding your personal data. You can access, correct, or request deletion of your information at any time, and we are committed to respecting those rights in accordance with applicable laws.
Right to Access
You have the right to request a copy of the personal data we hold about you, and to know how it is being used and processed.
Right to Rectification
If any of your personal information is inaccurate or incomplete, you may request that we correct or update it without undue delay.
Right to Erasure
You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw consent.
Cookies and Tracking
Our app does not use cookies or tracking technologies for advertising or marketing purposes. We do not track your activity outside of the app or share your data with third-party advertisers. We only utilize standard diagnostic tools and analytics via trusted third-party services (such as Firebase) solely to monitor app performance, stability, and error logs.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the Rigging App after changes indicates your acceptance of the updated policy.